Critter Caretakers prioritizes accessibility and responsiveness to our valued clients.
We are available to respond to inquiries from new clients between 8:00 AM and 8:00 PM. For our existing clients, we offer 24/7/365 support, ensuring we're always here for you and your pets, no matter the time or day.
We have many clients who travel internationally for vacations or for work purposes, and you do not need to be worrying about the time zones when you have concerns about your pets!
For even greater convenience, we also offer a very convenient online chat option directly on our website. This allows you to get quick answers to your questions and immediate assistance, streamlining your experience with Critter Caretakers.
We understand that pet care needs can arise at any moment, and we're committed to providing continuous, reliable support to our established client base.
Many similar businesses turn off the phones 5pm on a Friday and do not turn them on again until 8am Monday morning. Some larger 'database' businesses like Rover have terrible Customer Service, you will be lucky to get through to someone who cares who can actually do anything for you.
Is this the level of service your pets deserve?
If you like the idea of 24hr Client Service, CONTACT US today, or complete the NEW CLIENT form now
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